South Africa - 3 points on access to vacant properties! by Willem Tait

South Africa - Gaining access to vacant space

Showing vacant commercial space is very similar to visiting a car dealership. The client wants to see the different models, options, colours, finishes etc. It is an absolute visual experience. The major difference in showing property is that it is scattered over the landscape, with different physical addresses.

As brokers we have a tenant, looking for space within a specific size parameter and a suggested budget. We grab our vacancy schedule, match size and budget and take the client on a site trip.

Arriving at a property and not being able to gain access to a specific vacant portion is very similar to walking onto a car dealership floor and not being able to get into the car. The momentum of the sale is lost.

Maybe consider the following:

1. Assign access issues to a good security guard, your assistant or another member of staff. As a landlord, get involved when the deal gets hot, but leave access issues to salaried staff members.

2. Clean the lease premise, give a key to security or a next door tenant. Please note same on your vacancy schedule. If needed, let the broker sign for the key.

3. Alternatively, if you have access to a building manager, leave keys with him, but please make sure that he is available via cell 24/7.

In closure: It is not negotiable. As a landlord your properties should be open for access, easy to visit and ready to show.

If the above is not possible, maybe consider selling your property and buy a car dealership and keep all the car keys in one box.

If you are in the market to lease, purchase or sell commercial property, kindly give me a call or join me for a cup of coffee at our Nelson Mandela Sandton Square offices.

Alternatively, welcome to Click Here and email me to be contacted.


Willem Tait - Director, PropX Invesco (Pty) Ltd Cell: 084 491 1123
Tel: (011) 881-5797

More about me

I am a property broker and CEO of PropX, a commercial property consultancy. I’ve been in the game for the past 15 years, leasing and selling commercial space and can assist corporate tenants, buyers and sellers in finding, leasing and selling commercial property.

-also enjoy working with other property brokers and property professionals on a commission split basis in concluding transactions. Welcome to visit for more info on my company or email me